The issues surrounding stress and conflicts
The consequences of psycho-social problems (stress, conflict, mobbing, sexual harassment…) have increased dramatically in recent years. Stress in particular causes a lot of human suffering and costs the Swiss economy billions of francs each year.
Stress is a state of tension generally regarded as something disagreeable. One speaks of stress when the negative features of the psychosocial environment in which someone works are more than the individual’s resources can cope with. In addition, conflicts are the source of 56% of stressful situations at the workplace.
There are several consequences to this:
- For the individual: problems with health, reduction in performance, absenteeism (more than 50% of which is linked to stress)
- For the company: production losses, increasing absence and fluctuations in presence, risks for the image as an employer and as a company.
- For society: cost of health care and social insurance, loss of productive working resource.
It is therefore essential to be concerned about this for the following reasons.